Privacy policy
Last updated: [Date policies were last reviewed]
This policy explains how [Registered company name] (trading as BrainBloom Education, “we”, “us”) collects and uses personal information when you visit this website or contact us. We are the controller of this information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
- Company name: [Registered company name]
- Company number: [Company registration number]
- Registered office: [Registered office address]
- ICO registration number: [ICO registration number]
- Contact for privacy questions: info@brainbloomeducation.co.uk
Information we collect
When you send an enquiry through our contact form we collect:
- your name, and optionally your job title
- the name of your institution or organisation
- your email address, and optionally your telephone number
- the type of enquiry and the message you write
Please do not include student names, student work or other sensitive personal information in your enquiry. We will agree a secure way to share that kind of information if an engagement goes ahead.
Our hosting provider and spam protection service process technical information such as your IP address so the site can be delivered securely. We do not use analytics or advertising tracking on this website.
How and why we use it
- To respond to your enquiry and, where you ask, to prepare a proposal. Our lawful basis is our legitimate interest in responding to business enquiries, or taking steps at your request before entering into a contract.
- To keep the website secure and prevent spam. Our lawful basis is our legitimate interest in protecting our systems.
We do not sell your information, and we do not use it for marketing unless you have separately agreed to this.
Who we share it with
We share information only with service providers who help us run the website and respond to you:
- Website hosting: [Hosting provider, e.g. Netlify or Vercel]
- Email delivery: [Email provider, e.g. Microsoft 365 or Google Workspace]
- Spam protection: Cloudflare Turnstile, if enabled
Some of these providers may process data outside the UK. Where they do, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or the UK Extension to the EU–US Data Privacy Framework. [Confirm for each provider]
How long we keep it
We keep enquiry information for [e.g. 24 months] after our last contact with you, unless it becomes part of a contract, in which case we keep it for as long as we need to for that contract and our legal obligations.
Your rights
You have the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct information that is inaccurate or incomplete
- ask us to delete your information
- object to, or ask us to restrict, how we use your information
- ask us to transfer your information to another organisation, where this applies
To use any of these rights, email info@brainbloomeducation.co.uk. We will respond within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint. We would appreciate the chance to address your concerns first.
Cookies
This website does not set analytics, advertising or other non-essential cookies, so we do not show a cookie banner. If spam protection is enabled, Cloudflare Turnstile may use technology that is strictly necessary to tell people from automated bots when you submit the form. If we add any non-essential cookies in future, we will ask for your consent first and update this policy.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. See also our terms of use.